Privacy Policy general data protection regulation policy

Last Updated: [07.09.2024]

At Our Secrets, accessible from https://oursecrets.co.uk, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may collect and process the following types of personal data about you:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely through third-party payment processors)

                                                         b. Technical Data:

• IP address
• Browser type and version
• Time zone setting and location
• Operating system and platform

• Information about how you use our website, products, and services, including browsing patterns and actions.

We use your personal data for the following purposes:

• To Process Your Orders: To process payments, deliver products, and manage your orders.
• To Communicate with You: To send you updates regarding your order, respond to your inquiries, and provide customer support.
• To Improve Our Website: To analyze and improve our website, products, services, and marketing efforts.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal requests.
• To Send Marketing Communications: To send you promotional offers and marketing communications if you have opted in to receive them.

We will only process your personal data when we have a legal basis to do so. This includes:

• Consent: Where you have given explicit consent to the processing of your personal data for specific purposes (e.g., marketing communications).
• Contractual Necessity: Where processing is necessary for the performance of a contract with you (e.g., to deliver your order).
• Legitimate Interests: Where processing is necessary for our legitimate interests (e.g., to improve our services), provided that these do not override your rights and freedoms.
• Legal Compliance: Where processing is necessary for compliance with a legal obligation.

We may share your personal data with the following third parties:

• Service Providers: Third-party service providers that help us operate our website, process payments, deliver orders, and provide customer support.
• Legal Authorities: If required by law or to protect the rights, property, or safety of our company, customers, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, we may disclose your personal data to the prospective buyer or seller.

We will not sell, rent, or share your personal data with third parties for their own marketing purposes without your explicit consent.

We implement appropriate technical and organizational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. While we strive to protect your personal data, we cannot guarantee its absolute security. Any transmission of data over the internet is at your own risk.

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including to comply with any legal, accounting, or reporting requirements.

Under the UK GDPR, you have the following rights regarding your personal data:

• Right to Access: You have the right to request access to the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.
• Right to Erasure: You have the right to request that we delete your personal data, subject to certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
• Right to Data Portability: You have the right to request that we transfer your personal data to another organisation or directly to you.
• Right to Object: You have the right to object to the processing of your personal data in certain circumstances, such as direct marketing.
• Right to Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at [oursecrets.co.uk].

Our website uses cookies and similar tracking technologies to enhance your experience and analyze website traffic. You can manage your cookie preferences through your browser settings. For more information, please refer to our [Cookie Policy].

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

Our website is not intended for children under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child under 18, we will take steps to delete that information.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised. We encourage you to review this policy periodically to stay informed about how we protect your data.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: [support@oursecrets.co.uk]
• Mailing Address: [Your Mailing Address]
• Phone Number: [Your Phone Number]